Terms & Conditions – Zivaara Artificial Jewellery Online
By accessing or using
Zivaara (
https://zivaara.co.in/), you agree to comply with and be bound by the following
Terms and Conditions. Please read them carefully before using our website. These terms ensure a smooth, secure, and reliable
artificial jewellery shopping experience online in India.
Business Name
This website is operated by
RG Company. All references to “we”, “us”, or “our” in these terms refer to
Zivaara Jewels, a trusted
artificial jewellery brand in India.
Use of Website
The website is intended for personal use only. You may not use it for commercial purposes without our written consent. All content on the website, including product images, descriptions, branding, and designs, is the property of
Zivaara and protected under copyright and intellectual property laws.
Product Information
We strive to provide accurate descriptions and images of our
artificial jewellery products. However, slight variations in color, design, or finish may occur due to lighting, photography, or screen resolution. All prices are listed in INR and are subject to change without prior notice.
Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including product unavailability, errors in pricing or description, or suspected fraudulent activity. Your order is considered accepted only after confirmation from
Zivaara.
User Account
If you create an account on Zivaara, you are responsible for maintaining the confidentiality of your account information. We are not liable for any unauthorized access or use of your account. You agree to notify us immediately of any suspicious activity or security breach.
Shipping & Delivery
We aim to deliver all orders within the estimated timelines provided at checkout. Shipping partners include trusted providers such as
Shiprocket. Delays due to unforeseen circumstances (weather, public holidays, strikes) may occur. Risk of loss or damage passes to the buyer upon delivery.
Returns & Refunds
Our
return and refund policy applies only under specific conditions: damaged products, defective items, or incorrect orders. To initiate a return or refund, contact our support team via
info@zivaara.co.in within 7 days of delivery. Refunds will be processed using the original payment method.
Limitation of Liability
Zivaara shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. This includes, but is not limited to, losses from incorrect product descriptions, order cancellations, or technical issues on the website.
Governing Law & Jurisdiction
These terms are governed by the laws of India. Any disputes arising from the use of this website or transactions will be subject to the jurisdiction of Indian courts.
Intellectual Property
All content, images, product designs, logos, and text on Zivaara are the intellectual property of
Zivaara and may not be copied or used without written permission.
Contact Us
If you have any questions or concerns regarding these
Terms and Conditions, please contact us:
